GLS Italy

Company Profile

GLS Group is an international parcel services provider with a strong local market expertise. The company takes pride in providing its customers across 41 countries with a hassle-free experience and high-quality service that suits their needs best. With a sharp eye on what matters most - the customer - GLS has a presence in almost all European countries and operates through wholly-owned subsidiaries in Canada and on the USA’s West Coast, all within one GLS network. The GLS network consists of 88 central and regional transhipment points and about 1,600 depots, which are supported by approximately 35,000 final-mile delivery vehicles and 4,600 long-distance trucks.
In Italy, GLS has 159 Locations and 13 Sorting Centers, distributed throughout the country. In addition, thanks to its network of Parcel Shops, GLS Italy ships within 24 hours in most of the peninsula..

For the e-commerce world and for the B2C market, GLS offers a range of specific services. With InfoService it is possible to forewarn the recipient by e-mail or sms the same day of the delivery. In order to meet the needs of private customers, SaturdayExpressService has been implemented, the service that provides delivery even on Saturday in all major provincial capitals. FlexDeliveryService guarantees increasingly flexible deliveries even abroad, with up to six customization options to meet customers' requests, while ReturnService streamlines and simplifies the return management procedure.

GLS has also created Sell&Send, the management platform that optimizes the flow of shipments from e-commerce or from the showcases of the main marketplaces, conveying all orders received on a single tool from which to generate and monitor shipments.