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We are a Conversational AI Studio specialized in the development of multichannel, multilingual Conversational Agents and voice-first UX to automate business processes and improve the Customer Experience.
Our Conversational AI is provided into a portfolio of omnichannel solutions chatbot, voicebot, and voice applications, dedicated to Enterprise customers and vertical markets both B2B and B2C.
With E.V.A. (eCommerce Virtual Assistant) we launch the first ready-to-use AI Conversational Agent, designed specifically for eCommerce, which supports first-level Customer Service management and optimizes the User Journey.
The AI Conversational Agent does not require a programming language: it is equipped with a large pre-trained Knowledge Base to provide over 130 in-depth answers and create natural, engaging, and personalized conversations.
Thanks to the integration with Google's NLU engine, this solution manages all the most frequent requests for assistance and enables Lead Generation and Marketing Automation paths.
It also has various connectors with the main SaaS, continuously updated to address each use case.