Laila - Automation with a human touch

Company Profile

Laila® is a conversational marketing platform that provides online customer care services that minimise and even eliminate the use of human operators.

Laila® also performs audience analysis on online channels in order to engage new prospects and grow the business.

The effectiveness of the platform is provided by powerful artificial intelligence algorithms that allow Laila® to understand the needs of users and perceive their mood. Laila® is thus also able to adapt its tone-of-voice to the interlocutor's state of mind, making the conversation fluid and unhindered.