The construction of a unified customer journey between digital channels and physical stores. Consumer perspective, merchant needs and business solutions.

The scenario of payment systems between present and future, in the light of new technological solutions and consumer behaviour. Opportunities and challenges for merchants and players in the payment chain.

Blockchain, artificial intelligence and new technological innovations that are redesigning the relationship with the customer and the way of doing business.

Marketing for digital companies: adv strategies, user experience, marketing automation, livestreaming commerce and technological evolutions to support branding and engagement objectives.

How to face the digital markets in the world: which strategies, which operational approaches, which elements of attention.

L’impatto del digitale per una nuova modalità di esperienza e di servizio nei punti vendita. Trend e prospettive di omnicanalità per il new retail.

The main elements that impact the development of a digital business: between current obligations and new scenarios to be monitored. The most innovative perspectives from the insurtech scenario.

The logistics supply chain at the heart of e-commerce: scenario, prospects and solutions from warehouse management to last mile. Evolutions for logistics operators and merchants.