QAPLA'

Company Profile

Qapla' is the platform that turns eCommerce shipments and tracking management into an experience to retain customers and receive new orders.

Here's why eCommerce love Qapla':

+70% open rate of emails about delivery

+15% website visits from tracking notifications 

+3% revenue from Qapla' marketing features

-54% calls to Customer Care

Qapla' connects your sales channels (websites and marketplaces) and carriers' systems and helps in 3 major areas:

Marketing

Customize the tracking page and the notification email that the customer receives during the delivery: you can insert not only company logo and colors, but also banners, suggested products, and whatever you desire. Keep your recipients always updated about their shipments, by email, SMS, and even WhatsApp. Exploit these opportunities to boost your revenue.

Customer Care

Thanks to the tracking of +160 national and international carriers, the customer care team can monitor all your shipments on a single dashboard. Any issue can be solved before the client can realize it. Allow the recipients to request and generate a return shipment on their own, on a dedicated landing page, and based on pre-set approval rules. Improve customer experience and reduce support requests. 

Labels' Printing

Using Qapla' you can print carriers' labels in only 3 clicks or automatically via API. Import and transmit shipments data fast, without using more than a portal at once. No more mistakes from manual data entry. All the main CMS and marketplaces are supported; you can also integrate any custom website by using API.

SOME OF OUR CUSTOMERS:

KIKO, Amicafarmacia, Arcaplanet, ePrice, Gioiapura, SMEG, Lloyds Farmacia, Moschino, Legami, Nomination, Pittarello, PUPA Milano, Raja, Tannico, Doppelganger, Interflora, Vino.com, La Perla, Sodastream